Pricing
Pricing that pays for itself.
Central answers your pharmacy's calls so your team can focus on patients. Plans scale with your call volume — and setup is on us.
After-hours
€199/month
- 200 calls/month included
- Out-of-hours & busy-time overflow
- Opening hours, location & general enquiries
- Voicemail summaries & urgent-call alerts
- Then €0.75 per extra call
- Free setup & onboarding
Most popular
Full cover
€499/month
- 450 calls/month included
- All-day answering, on every line
- Prescription status & repeat orders
- Stock & opening-hours queries
- Warm transfer to your team for clinical questions
- Then €0.65 per extra call
- Free setup, onboarding & priority support
High volume
€999/month
- 1,000 calls/month included
- For multi-line & high-traffic pharmacies
- Custom call flows & dispensary/PMR integration
- Call analytics & reporting
- Dedicated account manager
- Then €0.55 per extra call
- Free setup & onboarding
All plans include EU-based hosting, call routing from your existing number, and free setup — no installation fee and no long-term contract. Running a pharmacy group or multiple locations? Contact us for custom per-location pricing.
Frequently asked questions
- What happens if I go over my included calls?
- Extra calls are billed at your plan's per-call rate. We keep an eye on your volume and flag it early if you're trending above your plan, so you can move up a tier before it adds up.
- Can the AI transfer to a real person?
- Yes. Central handles routine calls end to end and warm-transfers anything clinical or complex straight to your team during opening hours.
- Do I need to change my phone number?
- No. Calls forward from your existing pharmacy line, so nothing changes for your patients — they ring the same number they always have.
- Is there a setup fee or a contract?
- No setup fee — configuration and onboarding are included. Plans are billed monthly with no long-term lock-in, so you can change or cancel as your needs change.